Support

A question about Tasto, a bug, a wish? Here are the most common answers — and where to write.

Contact

Write to [email protected]. The email goes to the person who built Tasto. You usually get a reply within two working days.

If something is broken, it helps to know your macOS version, the Tasto version (in Settings under “About”) and what you were doing.

System requirements

macOS 14 or later, tested on macOS 27
Tasto lives in the menu bar; there is no Dock icon.
One permission: Accessibility (see below)
Six languages: English, German, French, Spanish, Japanese, Chinese

The “Accessibility” permission

Without it, Tasto can neither intercept keystrokes nor send a Finder shortcut. While it is missing, the menu says “Accessibility permission required”.

Click the Tasto icon in the menu bar, then “Open System Settings…”.
In “Privacy & Security” → “Accessibility”, switch on the toggle next to Tasto.
The menu then says “Active in Finder”.

Tasto reads nothing along the way and stores nothing. The details are in the privacy policy, Tasto section.

Pause and emergency stop

Pause: “Pause Tasto” in the menu — every key then passes through unchanged. Click again and Tasto is active once more.
Emergency stop: ⌃⌥⌘P switches the pause on and off from anywhere, without opening the menu. Handy before screen sharing, or when someone else needs your Mac. The shortcut is fixed; you can switch it off in Settings under “Feedback & shortcuts” (“Global hotkey to pause (native mode)”).
Single keys: In Settings under “Mappings” each mapping can be switched off on its own.

Quick questions

Tasto does nothing — what now?

In this order: if the menu says “Paused”, end the pause. If it says “Accessibility permission required”, grant the permission (see above). If the toggle is already on, switching it off and on again usually helps; then quit and restart Tasto. And remember: Tasto only acts while the Finder is frontmost.

Why doesn’t Tasto work in other apps?

Because Tasto deliberately works in the Finder only. The same mappings in other file managers are part of the extras in Tasto Pro, which is still in the works.

I want Return to rename again — can I?

Yes. In Settings under “Mappings”, switch off “Return/Enter opens selection” — Return then renames again, as it does without Tasto.

F2 doesn’t rename.

On Mac laptops F2 controls brightness: press fn+F2, or turn on “Use F1, F2, etc. keys as standard function keys” in System Settings. External PC keyboards work as they are. Without fn, ⌘Return works.

Nothing odd happens while I rename or search?

No. If a text field is active in the Finder (renaming, search) or a dialog is open, every key passes through unchanged.

I moved something to the Trash by accident.

After moving, Tasto briefly shows a hint on how to undo it (⌘Z in the Finder). You can switch the hint off in Settings.

What does the keyboard map show?

All mappings with their Windows equivalent at a glance. It opens from the menu under “Keyboard map” — or, if switched on, when you hold ⌘ for a moment while the Finder is frontmost.

I use Karabiner-Elements, Command X or SwiftQuit.

Tasto shows a note under “Already installed” in Settings when one of these apps is on your Mac. Tasto changes nothing in them. If their rules overlap with Tasto, you decide which to keep.

What goes online?

Once a day Tasto fetches the file hyperzero.de/tasto/version.json and shows a notice if there is a new version. The request contains no user data and can be switched off in Settings under “General” (“Check for updates automatically”).

Why not on the Mac App Store?

The App Store sandbox forbids actively intercepting keystrokes — exactly the technique Tasto is made of. That is why Tasto is a direct download.

Uninstall Tasto

“Quit Tasto” in the menu.
In the Finder, open the Applications folder and drag Tasto to the Trash.
In System Settings under “Privacy & Security” → “Accessibility”, select Tasto’s entry and remove it with ”−”.
To remove the settings too: press ⇧⌘G in the Finder, enter ~/Library/Preferences/com.hyperzero.tasto.plist and move the file to the Trash.

Privacy

Tasto collects no user data and has no account, no tracking and no ads. The details are in the privacy policy, Tasto section.